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Local SEO & AI: How to Show Up Where It Counts

October 18, 20255 min read

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TL;DR Summary

  • You’re not invisible because you failed — you’re invisible because Google & AI can’t clearly “see” you yet.

  • Local SEO + Google Business Profile are now foundational inputs to AI search visibility.

  • Results start with a diagnosis: audit the site, fix structure, optimize GBP, build citations, and gather reviews.

  • Case study (Geo Booth/MajorSage): from zero traffic to ranking in the local pack and generating steady leads.

  • First step: Get a TOPA (Total Online Presence Audit) to see what to fix and in what order.


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The Problem: “We’ve Done Everything… and We’re Still Not Showing Up”

Many local businesses arrive at StoryWorks feeling stuck: “We’ve done what we know — but we’re not ranking on Google, not showing up on Maps, and we’re out of ideas.” They’ve second-guessed themselves into exhaustion.

Reality: It’s not effort that’s missing — it’s alignment. Google (and now AI) can’t confidently identify who you are, what you do, where you do it, and why you’re credible.


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Why Local SEO Matters More Than Ever (and AI Just Raised the Stakes)

When your ideal customer searches, top 3 map results get the first look — and most of the clicks. If you’re not there, they’ll likely never see you.

Two big reasons this matters now:

  1. Local credibility & leads: The map pack signals trust to buyers (“If they’re at the top, they must be solid”).

  2. AI search inputs: AI systems synthesize info from your Google Business Profile (GBP), your site, citations, and reviews to decide who to mention. No presence = no mentions.

“Local results are based primarily on relevance, distance, and prominence.” — Google Business Profile Help
(External resource: Google’s official guidance on local rankings)


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The StoryBrand Shift: Clarity Before Tactics

In Donald Miller’s words: “If you confuse, you lose.”
Here at StoryWorks before we write a single title tag, we clarify the message:

  • Who’s the customer?

  • What problem do they want solved?

  • What success looks like?

    Clear positioning turns your website and GBP into consistent, reinforcing signals.

“When I audit a site, the first question is: can a first-time visitor know in 3 seconds who you are, what you do, and how to start?” — Tim Yates, StoryBrand Guide & SEO Expert


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Our Core Process: From Invisible to Visible

Step 1 — Diagnose the Website

  • Technical health, indexability, internal linking, local intent signals, structured data.

  • Keyword profile vs. actual demand in your service area.

  • Fix crawling/index issues and align pages to location + service intent.

Step 2 — Optimize Google Business Profile (GBP)

  • Correct primary/secondary categories, service areas, business hours, products/services, photos, and consistent CTAs.

  • Ongoing GBP Posts mapped to priority keywords.

Step 3 — Citations & NAP Consistency

  • Build/clean up listings on high-trust directories; lock down Name-Address-Phone (NAP) consistency.

  • Use reputable data aggregators to propagate and maintain accuracy.

Step 4 — Reviews & Reputation Signals

  • Implement a simple review ask from every satisfied customer.

  • Respond publicly; reference services/locations naturally (no stuffing).

Step 5 — Content That Proves Relevance

  • Service pages and local landing pages that clearly state who/what/where.

  • Add schema (LocalBusiness, FAQ), and publish helpful, locally-relevant content.

External references for best practice:

  • Google Business Profile Help (ranking factors)

  • Google Search Central (technical SEO guidelines)

  • Moz or BrightLocal (citations, reviews, local ranking studies)


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Case Study: Geo Booth (MajorSage) — From Zero Traffic to Local Pack Wins

Situation: Geo Booth, a Business Made Simple coach (Charlotte metro), had a site live ~18 months with near-zero organic traffic and no local presence.

Action: [Company] cleaned up website SEO, launched/optimized GBP, conducted a citation campaign, and aligned messaging with demand keywords in Rock Hill, SC and surrounding areas.

Result: Within weeks, Geo began appearing in target map pack searches (“business coach Rock Hill”), earning steady traffic and inbound leads.

“We went from invisible to visible. I started getting found locally — and the right people are reaching out.” — Geo Booth


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AI Search Is Changing How Customers Find You

AI engines (e.g., ChatGPT-style answers, Gemini, Perplexity) aggregate signals: your GBP, site content, citations, and reviews. Where classic SEO focused on backlinks alone, AI evaluates a broader “entity footprint.”

Implications for you:

  • No GBP = low AI visibility.

  • NAP consistency + citations strengthen your business entity in AI systems.

  • Review volume and freshness reinforce credibility.

  • Schema markup makes your content easier for AI to parse and attribute.

“Think of every mention, listing, review, and page as a ‘signal.’ The more consistent and active your signals, the more likely you are to be included in AI answers.” — Tim Yates, StoryBrand Guide and SEO Expert


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Trust & Transparency: What to Expect From a TOPA

A Total Online Presence Audit (TOPA) is your fastest path to clarity. It tells you what’s broken, what to fix first, and what to build next.

Deliverables include: technical site audit, keyword & intent analysis, GBP review, citation report, review/reputation plan, and a prioritized 90-day roadmap.

“We apply TOPA cost to your broader growth plan if you move forward — so your audit becomes the first step of execution.” — The StoryWorks Team

👍 Recommended Next Step

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Get a TOPA for your business → StoryWorks.marketing/TOPA

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Tim Yates

Tim Yates is the owner and founder of StoryWorks Marketing, a Storybrand Certified Guide, DTM Certified Fractional Chief Marketing Officer, SEO Expert

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